COVID-19 Response

General Rules

1. Maximum capacity of the clinic is 50 percent, only 4-5 sessions are allowed simultaneously, therapists guide children to observe social distancing.
2. All staff and individuals entering the clinic are required to wear a mask or face covering, with the exception of children who are unable to remain masked. Adult and child size masks are made available at the clinic. 
3. All adults and children who enter the clinic must complete a health screening/entry questionnaire and a temperature check before entering. A 'Yes' answer to any of the questions or a fever of ≥ 100.4◦ F will result in the appointment being rescheduled.
4. Our clinicians follow CDC recommendations for sanitization and hand-washing, which includes cleaning hands and requiring children to clean hands before and after each session.

Drop-Off and Pick-up Protocol

1. The waiting room is closed until further notice. 
2. Your therapist will meet you and your child at the door to complete the health screening and temperature check, and personally escort your child into the clinic.
3. Your therapist will contact you 5-10 minutes prior to the end of session and personally escort your child to the door for pick-up. Post-session discussion will occur just outside the door of the clinic.
4. Under extenuating circumstances and at the discretion of your therapist, parents/caregivers are allowed to join the session, but must remain close to their child and therapist as a pod.

Illness Cancellation Policy

1. Kidspace will not bill for any appointments cancelled due to symptoms of illness or COVID-19 exposure via family, community, or in-person school campus. 
2. As a courtesy, please notify your therapist 24 hours prior to your appointment time if you observe symptoms of illness in your child or if you are notified of a COVID-19 exposure.
3. In the case of sudden onset of symptoms or sudden notification of an exposure, please try to notify your therapist by 9am on the day of your appointment or at least 2 hours prior to your appointment time.
4. Kidspace therapists are happy to accommodate rescheduling session(s) or moving session(s) to telehealth until it is safe for your child to return to in-clinic services. 
5. Should you, your child, or anyone in your household test positive for COVID-19, please reach out to your therapist to arrange rescheduling/telehealth and report the date and time of your child's last appointment so that Kidspace may complete mandatory contact tracing protocols. 
6. Following a positive case of COVID-19, your household must complete the mandatory 10-day quarantine period and provide proof of negative test results within 72 hours of your first appointment back in the clinic.

Full copies of our 'Social Distancing and Sanitary Protocols' consent form and health screening/entry questionnaire are available in our intake forms or upon request. Please refer to this 'COVID-19 Response' page on our website for current updates.

Kidspace also offers a number of services in addition to in-clinic occupational therapy sessions. Please review our 'In-Clinic Alternatives' for more information