General Rules
- Masks are optional during sessions. You and your therapist can establish your preference for masking and you are free to change your preference at any time.
- Our clinicians follow CDC recommendations for sanitization and hand-washing.
Waiting Room Protocol
- The waiting room is OPEN for drop-off and pick-up directly from your child's appointment. Therapists are no longer picking up and dropping off at the front door of the clinic.
- Masks are optional in the waiting room.
Illness Cancellation Policy
- In the case of illness, please notify your therapist directly by 8am. If the appointment begins earlier than 9am, please notify at least one hour before your scheduled appointment time. Otherwise, you will be billed for the missed appointment.
- Should your child test positive for COVID-19, please reach out to your therapist to arrange rescheduling/telehealth sessions.
- Following a positive case of COVID-19, your child must complete the mandatory 5-day quarantine period and be symptom free prior to your first appointment back in the clinic.
- Kidspace therapists will work with you to reschedule missed sessions when it is safe for your child to return to in-clinic services.
Kidspace also offers a number of services in addition to in-clinic occupational therapy sessions. Please review our 'In-Clinic Alternatives' for more information